A.C.E. - Albuquerque CustomerService Excellence

The ACE Program is an economical manager and employee training solution that helps employee retention and motivation. Jim Garcia, President of Hospitotally, enthusiastically presents the fundamentals of customer service.

Attendees of the ACE Employee Hospitality Training will learn:

1. How to create a new service culture
2. What customers want and how to deliver it
3. Why employees are essential in service delivery
4. When service becomes your strategic advantage

This is a fun and informative two hour training opportunity that is offered quarterly by ACVB. For more information please contact rogers@itsatrip.org.

"You have to make great service happen… bad service happens by itself." Jim Garcia, Hospitotally